I have been pretty unhappy with the last three cuts (even though i come in with suggestions) I have gotten from my stylist. She just opened her own shop and I hate to abandon her when she needs support because she's really nice and is basically the only one supporting her children...
Help!
Thanks!How do you let your hair stylist know that you hate your hair?
Tell her what you didn't like. Tell her what it is about your haircuts that you didn't like. If she isn't listening, tell her. Since she's got her own shop now, she needs input!
You don't have to abandon her, just be more specific.How do you let your hair stylist know that you hate your hair?
I would just tell her you don't like the last three cuts you've gotten, just say it is not a style you like and you want something different. Then tell her very specifically what you want. Give her one chance to get that right, and if she botches it again, find another stylist.
She's running a business, not a charity, so if you want to help her in a charity way, do that, but no reason to suffer bad haircuts because you feel sorry for her kids.
You would do her a major service to tell her frankly, that you
have been unhappy with her cutting. And tell her that you
continue to use her, from wanting to help her succeed. But
at the same time, you have to be seen in public with a style
that is unbecoming to you. So since you are paying her for
her 'talents' she should listen to you. And if she can only cut
her way, tell her you have no choice but to go elsewhere. It
may be better that you tell her, than someone else who may
not consider her feelings. Most people unhappy, just won't
come back. And when her clientele shrinks to zero, that will
be too late for her to brush up on hair cutting knowlege. Is
it possible, she never graduated from beauty school? I would
be wondering about now. Do you see a license posted on
the wall above her salon station? They are supposed to have
it on display at all times. With the costs of cuts and styles
today, you can't afford to not tell her. Maybe not as blunt as
I gave the example, but close. She has to know if you are
unhappy, others might very well be also. But they choose to
not come back to tell her.
Good Luck!
Generally, I let my satisfaction be known via tip--good cut, good tip. Although I have to ask--was she your stylist prior to the last three cuts? If so, the transition to shop owner may be taking it's toll. Otherwise, well, if she's not meeting your needs, find someone else. Surely you're not her only customer? And if you are, well, it might be a mercy to leave, so she knows things aren't going to work out sooner, rather than later.
hair stylists really want to please their customers. they want to maintain their clientele, so they'd rather get feedback than for people to leave. just say it nicely. tell her exactly what's working for you and what's not working for you with the hair cut. if you give her another try and it doesn't work out, remember that you're not responsible for keeping her in business. if it helps with feelings of guilt, you could refer friends to her shop. then it's up to her to make sure she does her best to keep her customers.
If you really don't like how she does your hair......tell her....or live with it....
or find another hairstylist....
maybe try to be firm and let her know what you want, if you feel it necessary, confirm that she is able to do this for you, 'are you sure this won't be a problem...' etc.,
If she fails you again, let her know (she is not going to keep business if she can't communicate with her customers and it won't matter if you stay faithful),...maybe something like, 'I'm sorry but this isn't really what I had in mind...it's okay, but not what I wanted,' .....if she probes- tell her....in a nice but firm way......
No matter how nice you may think she is or how much you may feel sorry for this person, its not helping her to lie to her and go home unhappy and dissatisfied from her service...it's not fair to either one of you,....she will have to deal with unhappy clients at some point (because some people can't be pleased even if it was a job well done)...she is going to have to be able to deal with these types of situations at some point....If the two of you are friendly then it would probably be easier to hear it from you (in a nice way) than someone having a bad day and not giving a crap about how she may feel.....the customer is always right (even when they aren't!)
It's a bad habit for you as well to fall victim to poor customer service and leave it be.....it could easily become a habit if you don't stand up for yourself and let someone know, 'this is not okay....this is not what I wanted/asked for' but in a nice way......and when you do get poor service..DON';T tip- this will convey the message quick!
difficult situation. it's not your job to keep her afloat and you're actually hurting her (though you don't know it) if you don't say something. she's the professional but you're the one with the goal. professionals are to help their clients reach their goal. so give her an idea of what you're looking for. do it in a friendly manner after you've struck up some conversation.
Just tell her you would like it a little different. Just say it in a nice way, I am sure she would want to know if she isn't doing it how you like it. don't worry so much, just be polite about it.
If you cannot do this just go somewhere else or live with the bad cuts, it is up to you :)
You seem like a sweet person, but you are paying for a service a service that should be done right. After the first jacked up hair cut I would've never gone back, I was so unhappy until it finally grew back.
Well she has you convinced she is having a hard time.Now tell her how you feel about your hair.If she doesn't know she can't fix it.I hate when people give the poor little me song....
You are more forgiving than most.One bad cut and I'd be gone for good.There are lots of stylists to choose from,you don't need to tolerate her ineptitude.
You are under no obligation to have your hair cut their if she does a bad job esp.
You should be honest in a very kind way.....idk, you figure it out
Three strikes and she's out- maybe she simply doesn't have the skills to give you your desired cut. Move on.
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